Macy's Credit Card: Sign On (2024)

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To enroll in paperless for this credit account, start by reading the terms and conditions below. By clicking AUTHORIZE below, you are agreeing to receive your legal notices (as available) electronically only.

Enrollment in Credit Card Paperless Statements and E-Communications

We send cardholders various types of legal notices, including notices of increases or decreases in credit lines, privacy notices, account updates and statements. Currently, we can provide some of these legal notices, including statements, electronically. We are working towards being able to provide all of these legal notices electronically. When we are able to provide all legal notices electronically, we will notify you by email. In the meantime, if you choose to receive legal notices electronically, you will need to monitor both your U.S. postal mailbox and your email inbox for legal notices.

To receive your legal notices electronically, your computer must be capable of printing or storing email, web pages and documents in PDF format and your browser must meet minimum system requirements.

Minimum System Requirements

Your privacy and security are important to us. That is why we require you to use a browser with 128-bit security encryption to proceed with your application. This protection helps to ensure that the information you send and receive will remain confidential.

Getting Paper Copies

If you choose to receive legal notices and statements electronically and then want a paper notice, call us at the number on the back of your card and we will mail it to you.

Cancelling Paperless Statements and E-Communications

You may cancel through account online or by calling us at the number on the back of your card.

Updating Email Address

We will send notifications regarding the availability of your statement online and legal notices to the email address you provided to us until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through Account Online or call us at the number on the back of your card.

Credit Card Paperless Statements and E-Communications Authorization

I agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U.S. postal mailbox and email inbox for legal notices until you let me know by email that all legal notices will be sent electronically.

You will receive paperless notifications at the email address currently associated with your account.

To enroll in paperless for your account, start by reading the terms and conditions below. You are agreeing to receive your statements electronically only and some of your legal notices electronically only.

Enrollment in Credit Card Paperless Statements and Other Communications We send cardholders various types of legal notices, including notices of increases or decreases in credit lines, privacy notices, account updates and statements. Currently, we can provide some of these legal notices, including statements, electronically. We are working towards being able to provide all of these legal notices electronically. When we are able to provide all legal notices electronically, we will notify you by email. In the meantime, if you choose to receive legal notices electronically, you will need to monitor both your U.S. postal mailbox and your email inbox for legal notices.

Minimum System Requirements

To receive your legal notices electronically, your device must be capable of printing or storing email, web pages and documents in PDF format, and you must use a browser with at least 128-bit security encryption to enroll.

Getting Paper Copies

If you choose to receive legal notices and statements electronically and want a paper notice, call us at the number on your statement or the back of your card and we will mail it to you.

Cancelling Paperless Statements and Other Communications You may cancel by updating your settings on the Paperless Settings page of your account online or by calling us at the number on your statement or the back of your card.

Updating Email Address

We will send notifications regarding the availability of your statement and legal notices online to the email address you provide to us until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through Account Online or call us at the number on your statement or the back of your card.

Credit Card Paperless Statements and Other Communications Authorization

I agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U.S. postal mailbox and email inbox for legal notices until you let me know by email that all legal notices will be sent electronically. If I later let you know that I wish to receive either my statements or other legal notices in paper form, these terms will not apply to those documents.

You will receive paperless notifications at the email address currently associated with your account(s).

Access this page from your Home Screen.

Tap your browser's share button to ‘Add to Home Screen.’

The perfect secure password is easy to remember, but difficult for outsiders to guess. Keep these tips in mind when creating your User ID and Password.

You should:

  • Review the current Citibank Vulgar Language Policy.
  • Make your User ID and Password two distinct entries.
  • Make your User ID and Password different from the Security Word you provided when you applied for your card.
  • Use phrases that combine spaces and words (i.e., "An apple a day"). NOTE: 1 space only between each word or character.

You should not:

  • Use your name.
  • Use multiple consecutive spaces.
  • Use more than three consecutive or sequential digits unless your User ID is an email address (i.e. 1111 or 1234).
  • Use a single word that can be found in the dictionary.
  • Use something readily identifiable, such as your name, birthday, spouse or child's name, Social Security Number, phone number or street address. These can be traced directly to you and are easy for potential hackers to guess.
  • Use letters or numbers that are near each other on the keyboard (i.e. hjkl;).
  • Share your information with anyone — ever.

Need more suggestions? Have some fun and try one of these formulas:

  • Choose a meaningful phrase with 6-8 words in it (e.g. we bought our home 9 years ago) and take the first character of each word to make your password: wboh9ya.
  • Insert two digits into a word (e.g. Decem51ber).
  • Replace the vowels or other letters in a short phrase with numbers or other characters.
  • Misspell a word, drop some letters, add other characters, or make up crazy words using symbols instead of vowels or consonants.
  • Drop the vowels in a long word (e.g. ‘corporation’ would be crptn). Even better, add some numbers (e.g. 2crptn9).

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What to Expect with Your New Upgrade

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Device Requirements

We can electronically provide you the Important Information About Your Macy's American Express Card Upgrade, Citibank, N.A. Credit Card Disclosures for the Macy's American Express Card, American Express Credit Card Agreement, and Privacy Notice. To get these electronically your device must be capable of printing or storing web pages and/or PDFs and your browser must have 128-bit security. If you want to request a paper copy of these disclosures you can call Macy's Credit Card at 1-888-257-6757 and we will mail them to you at no charge.

Agreements

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That site may have a privacy policy and security that is different from this Citibank, N.A. website. Citibank, N.A. and its affiliates are not responsible for the products, services, and content on macys.com.

Do you want to continue to macys.com?

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Email Privacy

At Citibank, N.A. we are dedicated to protecting your privacy. We want you to feel comfortable about giving us your email address. The following Email Policy was developed to help you understand how we use email and what your choices are.

How We Use Email

When you give us your email address, we may then send you emails on a variety of subjects, such as:
• General notices or important news about your account (rest assured your account number would never be included)
• Updates on special deals and offers that might interest you
• Opportunities to provide feedback or complete online surveys, so you can tell us what you think

Your Choices

We believe you should be able to choose what kinds of information you receive. Thus, if you do not want to receive marketing material by email, just indicate your preference on your email profile. If you do so, please note that you could continue to receive some marketing information until your request is processed. Important Note: Please keep in mind that Citibank, N.A reserves the right to continue to notify you by email regarding your account.

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Macy's Credit Card: Sign On (2024)

FAQs

How hard is it to get approved for a Macy's credit card? ›

You need good or excellent credit (700 or higher) to get the Macy's Amex, and at least fair credit (640 or higher) to get the Macy's Store Card.

What is the minimum credit score for a Macy's card? ›

As usual, your chances of getting a credit card at Macy's will depend on your credit score. The minimum required score for this card is 640. Other factors that the issuer will consider include stability of income, debt-to-income ratio, and frequency of credit inquiries.

What is the highest level Macy's credit card? ›

Chip Lupo, Credit Card Writer

The highest level Macy's credit card is the Macy's American Express Credit Card, especially when paired with the Platinum tier of the Macy's Star Rewards loyalty program. Platinum-level Macy's Amex cardholders earn 5 points / $1 spent on eligible Macy's purchases.

Why can't I get a Macy's credit card? ›

The Macy's Credit Card is hard to get because it requires good credit for approval, which means you need a credit score of 700+ to have good odds of being approved. This requirement may be difficult for the average American to meet. On top of that, you'll need to have a steady income and meet a few other requirements.

What is Macys starting credit limit? ›

If you're interested in the Macy's Store Card, you should know the initial credit limit ranges from $100 to $1,200, according to forum posts.

Does Macy's approve bad credit? ›

No, you will probably not be able to get a Macy's Credit Card with bad credit, as the card requires at least good credit for approval. Getting approved for the store version of this card, the Macy's Store Card, is also unlikely because it requires at least fair credit.

What bureau does Macy's pull? ›

Macy's requires a credit score of 650 and over. DSNB reports your account to the major reporting bureaus: Experian, Equifax, and TransUnion. Macy's credit card holders can expect to see the entry on their report at the end of every billing period.

Does Macy's credit card do a hard pull? ›

Yes, the Macy's Store Card will do a hard pull. You will need a credit score of 640+ to get it. This means that the Macy's Store Card requires fair credit, which is on par with what most store cards require.

What bank does Macy's use for credit cards? ›

Department Stores National Bank (“DSNB”) is the issuer of the Macy's Store Card. For each account with a balance, a minimum payment will be required and you may incur a late fee if you fail to make any required minimum payment on time. The Macy's Store Card may only be used to make purchases at Macy's and macys.com.

How do I know if I was approved for Macy's credit card? ›

Applicants can check their Macy's Credit Card application status by calling (888) 257-6757. When you call, you'll need to provide your name and Social Security number so that Department Stores National Bank can match you to your application.

What is the difference between Macy's credit card and Macy's American Express card? ›

There are two main versions of the Macy's credit card: a closed-loop card that you can only use at Macy's and an open-loop American Express card that can be used anywhere American Express is accepted. Neither card comes with an annual fee.

What are the disadvantages of Macy's credit card? ›

Macy's Credit Card Disadvantages

High APR: The Macy's Credit Card has a relatively high APR, at 34.49% (V). No 0% APR on purchases: The Macy's Credit Card does not currently offer a 0% APR promotion on purchases, so it is not good for people looking to finance big purchases.

What FICO score do you need for a Macy's credit card? ›

Suggested credit score

Most applicants who are approved for a Macy's Credit Card have a FICO® Score of 600 or higher. If you're aiming for the Macy's American Express® Card, you'll likely need a score of at least 670; ideally, your score should be 700 or higher.

Why is Macy's struggling? ›

But department stores, focused on America's middle class, are fading. But to retail analyst Neil Sauders of GlobalData, the key problem for Macy's and many other troubled department store chains is more fundamental: Company management did little to update their offerings to compete with new rivals over the years.

Does Macy's do a hard pull for credit cards? ›

You cannot qualify for a Macy's Store card pre-approval. You can, however, get approved within minutes if you apply online or at a Macy's store. Keep in mind, though, that applying for a credit card will most likely result in a hard inquiry on your credit, lowering your score for a short period of time.

What bank issues Macy's credit card? ›

Department Stores National Bank (“DSNB”) is the issuer of the Macy's Store Card. For each account with a balance, a minimum payment will be required and you may incur a late fee if you fail to make any required minimum payment on time. The Macy's Store Card may only be used to make purchases at Macy's and macys.com.

What credit card is the easiest to get? ›

Easiest credit cards to get
  • Best for no annual fee: Citi Double Cash® Card.
  • Best for students: Discover it® Student Cash Back.
  • Best for unsecured card: Capital One Platinum Credit Card.
  • Best for secured credit card: Discover it® Secured Credit Card.

What credit bureau does Macy's credit card pull from? ›

Macy's requires a credit score of 650 and over. DSNB reports your account to the major reporting bureaus: Experian, Equifax, and TransUnion. Macy's credit card holders can expect to see the entry on their report at the end of every billing period.

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