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Job SummaryThe Internal Communications Manager will develop and implement communication strategies, calendars, and communication tactics as part of the collaborative OnPoint Marketing team. This role will focus on coordinating and delivering communication initiatives for internal constituents by interfacing with the People Function – DEI, HR, and Learning & Development. This role will also be instrumental in helping create communication strategies and tactics that help share the progress of the OnPoint Impact Plan with key constituents, including community partners. This role will use traditional and non-traditional communication technologies to produce communications that meet the strategic priorities of OnPoint.
Candidates who will be most successful in this role are positive, motivated, and people-oriented. They stay apprised of what’s happening across the organization, helping generate excitement and pride as a brand and culture advocate by attending and participating in existing team meetings and initiatives. They share new ideas for improving employee engagement. They are adept at finding ways to connect with staff in various roles, including those who work remotely, with limited computer access, or at branch locations.
Essential Functions
Manage communication calendars for all identified constituents
Become the single point source of communication being delivered to identified constituents
Prepare a targeted, strategic communication plan for each constituent
Ensure communication strategy is consistent and reflects the organization’s vision, and is consistent with the OnPoint brand
Measure and present results of communication efforts
Adjust communication plans as needed
Suggest what information should be presented to employees
Set timing of release to coordinate with overall company objectives
Support ideas with research and experience
Refine core messaging to ensure organizational consistency in all aspects of communication, including development, organizing, and education
Ensure consistent framing of messages
As necessary, publish videos and photography on the company website and blogs
Edit and revise content as necessary
Edit, design, and print internal publications
Collaborate with department managers to identify, develop, and implement effective communication strategies that are consistent with the business objectives of OnPoint to maximize employee adoption.
Evaluate the effectiveness of communication and provide recommendations for new ideas and improvements. Monitor communication plans to ensure objectives and goals are met and/or exceeded.
Use insight, influence, and accountability to find creative new solutions to complex communication problems and implement those solutions effectively.
Communicate organizational initiatives, projects, and changes to employees and identified constituents
Plan, curate, and create content for a variety of internal communications channels, including intranet, e-newsletter, video, and digital display monitors
Proactively work with teams across the institution to manage and organize their internal communication needs
Ensure internal messages are consistent with external communications
Ensure all communications reach different generations, diverse employees, and various levels of education
Build relationships across the organization and serve as the communication liaison between departments
Report on key metrics, monitor the effectiveness of communications tactics and adjust accordingly
Some areas may require additional experience with specific computer systems and may require skills in interviewing, copywriting, editing, photography, web writing, graphic design, audio & video production, and oral presentations
Preferred Qualifications
Previous experience working in internal communications or human resources
Experience with e-newsletter software, Microsoft SharePoint, and Adobe Creative Suite
Apply Now
Seniority level
Mid-Senior level
Employment type
Internship
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Banking
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Introduction: My name is Terrell Hackett, I am a gleaming, brainy, courageous, helpful, healthy, cooperative, graceful person who loves writing and wants to share my knowledge and understanding with you.
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